*** # ⚠️ PREP > [!WARNING] PREP > Prior to (un)installing AVIDMC, ensure that macOS FileVault is DISABLED: > - [[macOS - SETUP Checklist]] # πŸ—‘οΈ STANDARD UNINSTALL > [!Checklist] AVIDMC - UNINSTALL OPS > To complete a full uninstall of AVIDMC, perform the following steps in order . . . > #### πŸ—‘οΈ STANDARD UNINSTALL > - [ ] DEACTIVATE AVIDMC License > - AVID Link > AVIDMC > License > Deactivate License > - [ ] Launch each Uninstaller individually^[Launch Each Uninstaller sequentially and perform a system restart afterward] > - Macintosh HD/Applications/... > - [ ] AVIDMC Uninstaller > - [ ] AVID Link Uninstaller > - [ ] NewBlue Uninstaller^[If NO JOY, move NewBlue to trash and delete] ^[⚠️ NewBlue plugins are problematic. It is wise to NOT install these with AVIDMC.] > - [ ] Delete NewBlue Folder and all contents (eg. Titler Pro) > - [ ] Delete Pro Tools Plug-in Settings: > - Macintosh HD/Users/username/Documents/Pro Tools/==Plug-in Settings==/ > - [ ] Empty Trash > - [ ] Check System Settings... > General > Login Items > Disable any extraneous items > - [ ] Shut Down & Restart workstation > > #### πŸ’₯ MANUAL SCRUB (BONUS STEPS) πŸ‘ΎπŸ’₯πŸ‘ΎπŸ’₯πŸ‘Ύ > - [ ] If no joy above, proceed to all [[#πŸ’£ MANUAL SCRUBLISTS]] > - [ ] Empty Trash > - [ ] Shut Down & Restart Workstation > > > > [!BUG]- πŸ‘Ύ PESKY GREMLINS > > The following major malfunctions may precipitate a complete uninstallation and manual scrub of AVIDMC, AVID Link, and Pro Tools. > > > > > [!Bug]- AVIDMC Stall - *'Initializing plugin: AMPIPluginDSM.avx'* > > > During initial launch, the following process may 'stall', whilst continuing to indicate minimal disk activity ^[Longest launch stall clocked at 2+ hours] . . . > > > - Initializing plugin: AMPIPluginDSM.avx > > > > > > ![[AVIDMC Launch Stall - AMPIPluginDSM-avx - Screenshot 2023-11-08 at 4.38.26 PM.png]] > > > > > [!Bug]- AVIDMC Error - *'Exception: AMPI subsystem error, ErrorMessage:Permission denied (13)'* > > > - Exception: AMPI subsystem error, ErrorMessage:Permission denied (13) > > > ![[Screenshot 2023-11-08 at 3.53.21 PM - AVIDMC AMPI Error 13 - JFreire.png]] > > >![[Screenshot 2023-11-13 at 4.43.33 PM - AVIDMC AMPI Error 13 - Maya.png]] > # πŸ’£ MANUAL SCRUBLISTS For a scorched-earth uninstall: - [ ] Manually locate the following files in each section below, and remove from their respective locations - [ ] Empty Trash - [ ] Shut Down & Restart workstation ## - πŸ“‚ DOCUMENTS - (USER) - [ ] /Users/username/Documents/Pro Tools/Plug-In Settings/... - Delete the Plug-In Settings folder - ![[Screenshot 2023-11-14 at 1.33.41 PM - AVIDMC - Pro Tools - Plugin Settings.png]] ## - πŸ“‚ ROOT LIBRARY > [!Tip] /Library/ > The *Root* Library folder is located in the Root directory of Macintosh HD. > To access the User Library: > - [ ] Finder (Top Menu) > Go > Computer β‡§βŒ˜C > /Library/ ### - - APPLICATION SUPPORT - (SYSTEM) - [ ] /Library/Application Support/PACEAntiPiracty/... - Do not delete - [ ] /Library/Application Support/Avid/... - Delete the Avid folder - ![[Screenshot 2023-11-13 at 5.39.13 PM.png]] - [ ] /Library/Application Support/iZotope/... - Delete the NewBlue folder - [ ] /Library/Application Support/NewBlue/... - Delete the NewBlue folder - ![[Screenshot 2023-11-13 at 5.39.26 PM.png]] ### - - LAUNCH AGENTS - [ ] Delete the following Launch Agents - [ ] /Library/LaunchAgents/com.avid.enterprise.plist^[Dependency: com.avid. enterprise.environment.vars] - [ ] Library/LaunchAgents/com.avid.interplay editortranscode.plist - [ ] Library/LaunchAgents/com.avid.transcodeserviceworker.plist - [ ] /Library/LaunchAgents/com.paceap.eden.licensed.agent.plist ^[PACE Anti-Piracy is a component of iLok - [[Screenshot 2023-11-14 at 12.50.50 PM.png]]] ### - - LAUNCH DAEMONS - [ ] Delete the following Launch Daemons - [ ] /Library/LaunchDaemons/com.avid.interplay.editorbroker.plist - [ ] /Library/LaunchDaemons/com.avid.interplay.editortranscodestatus.plist - [ ] /Library/LaunchDaemons/com.paceap.eden.licensed.plist^[iLok License Daemon] ### - - PREFERENCES - (ROOT) - [ ] Macintosh HD/Library/Preferences/com.newblue... - Delete the com.newblue...plist files - ![[Screenshot 2023-11-13 at 5.40.14 PM.png]] - [ ] com.paceap.eden.clientdb.v1.01.sdb ## - πŸ“ USER LIBRARY (HIDDEN) > [!Tip] /Users/username/Library/ > The *User* Library folder is hidden by default. To access the User Library: > - [ ] Finder (Top Menu) > Go > Hold the βŒ₯ key > Library ### - - APPLICATION SUPPORT - (USER) - [ ] /Users/username/Library/Application Support/Avid/... - Delete the Avid folder - ![[Screenshot 2023-11-13 at 5.37.24 PM.png]] - [ ] /Users/username/Library/Application Support/==NewBlue==/ - Delete the entire NewBlue folder - ![[Screenshot 2023-11-13 at 5.38.03 PM.png]] ### - - PREFERENCES - (USER) - [ ] /Users/username/Library/Preferences/Avid/Pro Tools/... - Delete the entire Avid folder - ![[Screenshot 2023-11-13 at 5.34.44 PM.png]] - [ ] /Users/username/Library/Preferences/com.avid... - Delete all com.avid...plist files - ![[Screenshot 2023-11-13 at 5.35.07 PM - AVIDMC Scrublist - User-Preferences - Maya.png]] - ![[Screenshot 2023-11-14 at 1.08.42 PM - AVIDMC Scrublist - User-Preferences - JFreire.png]] - [ ] /Users/username/Library/Preferences/com.newblue... - Delete all com.newblue...plist files - ![[Screenshot 2023-11-13 at 5.35.19 PM.png]] - [ ] /Users/username/Library/Preferences/com.paceap.iLokLicenseManager.plist - Delete the *com.paceap.iLokLicenseManager.plist* file > [!Success] CONGRATULATIONS! > You've reached the end of the scrublist! > - [ ] Empty Trash > - [ ] Shut Down & Restart workstation